How to get your appliance repaired
Our nationwide network of engineers can diagnose and repair a wide range of household appliances, helping extend their lifespan and avoid unnecessary replacement.
Tell us about your appliance
Provide a few details about the appliance and the problem you're experiencing so we can begin diagnosing the issue.
Expert diagnosis and repair
Our network of experienced engineers will assess the fault and carry out the repair to get your appliance working again.
Ongoing protection
If the initial repair is successful, your appliance remains covered against future breakdowns, helping avoid unexpected repair costs.
What's included with our Repair & Protect plan
Your Repair & Protect plan is designed to give you peace of mind and help extend the life of your appliance.
Any age of item covered
Protect older and newer appliances alike. If a fault develops after your cover starts, we'll help get it sorted.
Breakdown cover
Electrical and mechanical faults are covered. We arrange repairs with trusted engineers using quality parts.
Unlimited repairs
No quotas. If it's covered and repairable, we'll fix it as many times as you need during your plan term.
No hidden fees
Your monthly price includes parts, labour and call-out. No contribution fees to pay and no nasty surprises.
Brand new replacement
After the initial repair, our protection offers a brand-new replacement of a similar technical specification.
Request an appliance repair
Fill out your information below and a member of the team will be in touch to schedule a repair. Or call us on 0800 802 1592 for help and advice.
Tell us a bit about you
Who are Service Box?
Service Box have protected over 500,000 items in the UK and are one of the fastest growing discretionary protection plan providers.
- Highest level of cover with no hidden costs
- Cover from as little as 11p per item per day
- One phone call when something breaks and we do the rest
- Instant access to technical support
- Excellent rating on Trustpilot
Hear what our customers have to say
Frequently asked questions
Our plans operate on a discretionary basis. That means we exercise our discretion reasonably when it comes to repairs and replacements, and we take pride in treating customers fairly. It is designed to make support fast and straightforward without a complex claims process.
Electrical and mechanical breakdowns for listed appliances, unlimited repairs, parts, labour and call-out charges. After the initial repair is not sucessful, we'll replace it with a brand new item of a similar technical specification. See our plan details above for the full outline.
Pre-existing faults or issues known before cover starts, cosmetic damage that does not affect functionality, indirect costs, commercial use and malicious damage. Replacement at the initial stage. If we cannot repair the item at the initial stage, the plan will be cancelled and any payments made will be refunded. Check the "What's not included" link for the full list.
Plans start from £3.27 per month depending on the appliances you choose to cover and any optional protection for damage caused by accident. Get a quick quote to see your exact price.
Contact us as soon as you notice a problem. We arrange an engineer visit and keep you updated. If the item can't be repaired, the plan will be cancelled.
Appliance troubleshooting guides
Keep appliances running well with our simple troubleshooting steps. These guides cover common issues and quick fixes you can try at home.
